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Application status

Check your application.

Enter your reference number and last name to see your current status.

It's on the confirmation email we sent you.
As it appears on your passport.

We only show results when both details match. Your information stays private.

  • Updated by our team as your application moves forward
  • Results only show when both details match
  • No account or password needed

Lost your reference number? Contact us and we’ll help.

Status guide

What each status means.

If your status says “Additional info required”, check your email. We’ll have told you exactly what we need.

  • Received

    We’ve got your application and it’s in the queue. You don’t need to do anything yet.

  • Under review

    Our team is working through your application now. We’ll be in touch if we need anything.

  • Additional info required

    We need something more from you. Check your email for the details, then send it through as soon as you can.

  • Approved

    Good news. Your application has been approved. We’ll contact you about next steps.

  • Rejected

    Unfortunately this application wasn’t successful. We’ll contact you to explain why and talk through your options.